No merchandise may be returned without prior authorization from Good Electric, Inc. If the return is authorized the buyer will be issued a return authorization (RMA) number, which must be clearly marked on the package. All subsequent purchasers must return products through Good Electric, Inc. and we will credit the purchase price of all normally stocked merchandise returned in new condition, in original packaging within 22 days of purchase. There will be a 30% restocking charge on merchandise returned after 22 days. All items must be returned freight-prepaid and insured.
Items not is salable condition, not normally stocked, and special order items, such as appliances, trackers and other custom electronics may not be returned for credit.
Products returned to Good Electric that is damaged due to customer error or misuse will be held for 30 days. Customer will be contacted and advised of no credit for returned and damaged product, and must make arrangements for product pickup. After 30 days, all such products will be disposed of without further liability to Good Electric, Inc.
Order Cancellation – There will be a 15% cancellation fee for orders that are changed more than 48 hours after placement of the order, have entered the shipping process, or have already been placed with and confirmed by our vendor.